Apple has acknowledged that a software bug and app-related problems are causing its latest iPhone 15 models to overheat, making them uncomfortable to handle, according to some users. The company announced plans to address this issue by updating the iOS 17 operating system running on iPhone 15 devices to resolve the unexpected warming.

Apple is also collaborating with app developers to address the system overloading that contributes to overheating. While Apple has not specified a timeline for the software patch, efforts to address app-related issues are already in progress.

Meta Platforms’ Instagram, for instance, has already adjusted its app to prevent overheating on the new iPhones with iOS 17. However, apps like Uber and the video game Asphalt 9 are still in the process of releasing updates. It remains uncertain if all iPhone 15 models are affected by this overheating problem, or if earlier-generation devices are impacted as well.

Apple has yet to respond to CBS MoneyWatch’s request for comment. Reports of overheating started circulating among Apple customers, particularly for iPhone 15 Pro and Pro Max models, shortly after the devices became available last week. Users expressed concerns about the devices becoming excessively hot during everyday tasks, like browsing social media. According to a previous Wall Street Journal report, the iPhone 15 Pro Max reached temperatures of up to 112 degrees Fahrenheit when performing demanding tasks, such as gaming or while charging.

It’s worth noting that new iPhones often experience temporary warmth during initial use or when restoring data from the cloud, issues that Apple typically informs users about. However, the overheating problems with iPhone 15 models appear to extend beyond these typical scenarios, particularly when using resource-intensive apps like video games and augmented reality applications.

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